Build a form that emails the respondent a confirmation

Someone fills in your form and then — nothing. No receipt, no “we got it”, no idea whether it worked. They email you to ask. Now you have two things to answer instead of one.

A confirmation email fixes that in one workflow step. Nextforms sends it from your own address, with whatever the respondent needs to know inside.

From your address, not ours

You connect the sender you already use — Gmail, Outlook or Microsoft 365, SMTP, Amazon SES, Mailgun or SendGrid — and the confirmation goes out from it. It arrives in the respondent’s inbox as mail from you, replies come back to you, and it lands the way mail from you always has.

That’s on the free plan. Pro adds a built-in sender for people who would rather connect nothing and still email respondents.

Their answers, in the email

Anything the form collected can go into the subject or the body: drop in the name, the date they chose, the order lines, the total. A calculated value pipes in already formatted, so “Your quote: €1,240.00” reads exactly as it did on the form.

You write it like any other email, with a heading, a short list of what they ordered, a bold line with the date, and it arrives looking that way. No template to build, nobody to ask.

Different emails for different answers

An email is one step in a workflow, so it sits behind whatever logic you want. Route on an answer and send a different confirmation for each path: one for orders that need a deposit, another for the ones already paid; one for the region you serve, another that says you don’t, kindly.

Not just immediately

Add a wait step and the same mechanism sends a follow-up a day or a week later: a reminder, a “how did it go”, a nudge to complete the next thing. Same form, same workflow, no calendar.

What you can see afterwards

Every send is logged against the submission: who was emailed, with which subject, and what came back. So when someone says they never got it, you can look instead of guess.

Good for

Order and booking confirmations, event registrations, application receipts, quote requests, support intake, and any form where the respondent would otherwise wonder whether it went through.