Question settings

Click a question to edit it. Changes save as you go, to the draft; respondents see them once you publish.

The basics

• Question: the title respondents see.
• Short name: the column header in responses and exports, not shown on the form. Worth setting for long questions, up to 60 characters.
• Required: the form can’t be submitted without an answer.
• Under Description & help text: a Description shown under the question and above the answer (bold, italics and links), Help text shown under the answer, and a Placeholder inside the input (Text Input, Website, and Multiple Choice as a dropdown).

The ⋮ menu on a question can Duplicate or Delete it. Deleting a question that a condition, calculation or workflow uses tells you what will stop working first.

Side by side

Drag a question onto another one’s row to put them side by side, two or three in a row. On a phone, they stack.

When a question shows

Under Show this field:

• Always (the default).
• Only when conditions match: build rules on earlier answers, like Country equals Netherlands. See Logic and pages.
• Never: hidden field: not shown to respondents, but saved with the response. Its value comes from the link (below). Use it for a source, a campaign or a reference.

Prefill from the link

Under Advanced, give a question a Field key, like ref or utm_source. A link ending in ?ref=newsletter then fills that question in. Respondents can still change a visible prefilled answer; a hidden one goes straight into the response. Keys use letters, numbers, _ and -, and are case-sensitive. Prefill works best for typed answers (text, email, numbers); a Calculated question can’t be prefilled.

A Multiple Choice question takes the option’s label: ?plan=Pro picks the option called “Pro”, whatever its capitals or spacing. A value that matches no option leaves the question empty.

Anyone can edit a link, so a prefilled value is whatever the person who opens it sends. Don’t trust a hidden field to set a price: if one feeds a calculated payment, the builder warns you.

Answers in the form

A question’s title, description and help text, and Content blocks, can include an answer given earlier in the form, like “Thanks, Anna. Which plan suits you?”. Click Insert variable and pick the question. The answer shows as the respondent gives it, blank until then. Only questions that come earlier in the form can be used.